Thank you for shopping at Coffee Hackers!

Your purchase is ready to be confirmed
Have you received a gift card from a loved one? Use it here!

Enter the gift card code in the field below



Billing details





Your order

ProductSubtotal
Subtotal€0.00
Total€0.00





Your personal data will be used to process your order, improve your experience on this website and for other purposes described in our privacy policy.

When will I receive my order?

If you order before 6pm, you can receive it the next day (with the next-day delivery option) within the time slots offered when you place your order.

For the standard option, delivery takes 2 days.

Where is my order shipped from?

From our shop located in Barcelona, in the “El Farró” area (C/ Saragossa, 60)

My order should have arrived by now, but I haven’t received it yet. What should I do?

Before contacting us, please check your confirmation email to ensure there are no errors in the delivery address.

If the address is correct, please contact us ([email protected]) with your order number.

If there is a problem with your delivery address or you weren’t at home when our courier delivered it, we can resend your

product again, but you’ll have to cover the costs.

Pro tip: Your postcode is a crucial part of your address. Make sure you

enter it correctly.

Orders.

How are the products made?

We roast the coffee on-site every day and send it to you ready to drink, as fresh as possible.

How do I track my order?

If your delivery method includes tracking, you’ll receive a link via email when your order

is dispatched. If you have any questions about your delivery, please contact us ([email protected]).

I have received the wrong item or a damaged product. What should I do?

We’re sorry if your product has arrived damaged. To sort this out as soon as possible, please send

an email to [email protected] immediately with photos of your damaged item, your order number and any other details you have regarding

the order. We’ll get back to you with a solution as soon as possible!

Returns

What is your returns policy?

We do not offer returns or exchanges, but if there is an issue (wrong or damaged product) with your order, please contact us ([email protected]).

Do you offer refunds?

We only offer refunds to customers who receive incorrect or

damaged items. If this is the case, please contact us ([email protected]) with photos of your item and we will find a solution.

Can I exchange a product for a different one?

We do not currently offer exchanges. If you’re unsure which coffee to order, please check our tasting notes in the product descriptions, contact us ([email protected]) or come and try the different coffees we have in our shop.

I have read and accept the terms and conditions
*










Thank you for shopping at Coffee Hackers!